How many of you out there have experienced a sales person who is nice, polite and keeps in touch with you AFTER the sale? I’m guessing not that many of you have. These days it seems like people are just trying to make a quick buck and have put customer retention by the wayside. So what do you expect when you buy specialty software from a software company?
Here at CrewTracker Software™, 2011 is all about our customers. We hit some big milestones last year, and now we are concentrating on maintaining our success. Happy customers are a company’s best advocate, which is why this year we are making big changes in our customer relations campaigns.
At CrewTracker Software™, our customers are experiencing success faster and easier. This is because we are always improving our communication methods. This year alone we have developed unique programs and implementation workbooks. We are gearing up for our 2nd Annual User’s Conference that is held the two days prior to the SIMA Symposium. This is a an event where our customers can network with each other and attend guest speaker presentations.
Now ask yourself, “What does your software company do for you?”